Shipping Policy
SHIPPING
SHIP WORLDWIDE? Yes! All other products can be shipped worldwide.
GENERAL INFORMATION: Orders containing in-stock merchandise usually ship same day when placed before 10 am PST Monday - Friday. Otherwise, orders are typically fulfilled within 48 hours Monday - Sunday.
RETURN TO SENDER: Immediately contact the carrier if your tracking information says an attempt to deliver was made, or is undeliverable and being returned to sender. Typically this means there is an error in the shipping address provided, or the carrier was unable to drop off your package and needs your assistance. If they are unable to redeliver your package, please contact groupmorecoll@outlook.com with the issue, order number, and/or correct shipping address immediately. Packages returned due to an incorrect shipping address or refusal without having contacted us prior will be refunded less shipping and receiving costs.
DELAYED: Immediately contact the carrier if your tracking information says delayed. Typically this means additional information is needed to deliver your package. If they are unable to deliver your package, please contact groupmorecoll@outlook.com with the issue, order number, and/or correct shipping address.
FEES WITH SHIPPING
• Free Standard Shipping Worldwide
• All international orders are processed and shipped within 1-2 Business days (Monday - Friday)
• Transit Times vary by destination but generally are delivered within 14 business days.
Need further assistance or have a question? We're here to help!
Please feel free to contact us by email groupmorecoll@outlook.com